An internal investigation of the Department of Veterans Affairs (VA) has revealed a deeply flawed system. That's according to a report in the Wall Street Journal.
The investigation was prompted by a whistleblower inside the V.A.
One of the many problems reportedly identified in the investigation is that veterans' claims for medical treatment in the private sector often went unpaid.
After egregious backlogs in the V.A. system, Congress passed a law allowing vets to get treated by private doctors in certain cases.
But according to the Wall Street Journal, the V.A. was unable to keep up with the increasing number of claims from private care physicians, leaving many veterans' medical bills unpaid.
The unpaid bills often led to veterans facing a collection actions.
[The region] failed to timely reimburse community health-care providers, which resulted in some of those providers terminating services for veterans and referring veterans to collection agencies for nonpayment.V.A. internal investigation (Wall Street Journal)
The investigation also allegedly found wasteful spending amounting to "hundreds of millions" of dollars.
The V.A. says it will continue to work to reduce the backlog in payments, but that claims are coming in at a greater rate than the V.A. can handle, according to the article.
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