Americans have less positive feelings about retail, healthcare and pharma industries

It’s been quite a few years for corporate controversies! From the high cost of healthcare, to the health profession’s missteps and misinformation on Covid and Covid vaccines, to “woke” corporate actions that cost investors–it’s all taken a toll on public opinion.

The following is an excerpt from Gallup.

Americans view the retail and pharmaceutical industries worse than they did a year ago, while they view the airline, travel and publishing industries a bit more favorably.

These are the only meaningful changes seen across 25 U.S. business and industry sectors rated in Gallup’s annual assessment.

As a result of their latest declines, the retail and pharmaceutical industries’ positive ratings are the lowest Gallup has recorded for each in annual trends since 2001.

At the same time, increases in the airline, travel and publishing industries’ ratings only push these industries close to their long-term averages.

The latest results are based on an Aug. 1-23 nationally representative telephone poll.

Retail Decline

Over the past year, major U.S. retailers took center stage in the culture wars, while also making news for closing big-city stores and putting more merchandise behind locked glass, in response to what retailers are describing as an increase in organized retail crime.

It is against this backdrop that the retail industry’s positive rating is at a record-low 36%, while its negative rating is a record-high 28%.

The resulting eight-percentage-point gap between the two perspectives is the narrowest yet for an industry that has typically been viewed more positively than negatively by double digits.


The latest deterioration in the pharmaceutical industry’s positive score accentuates its already-negative image. Currently, 18% of Americans have a positive view of it and 60% a negative view, with 21% feeling neutral.

The pharmaceutical industry’s decline over the past year is the result of a 13-point drop in Republicans’ positive score, from 26% to 13%.

This spans a period when some leading Republicans and conservative figures have been critical of the pharmaceutical industry generally, and of Covid-19 vaccines and booster shots specifically.

Restaurant, Farming and Computer Industries Are Most Popular

The computer industry is also viewed positively by a majority of Americans.

All told, nine industries on the list are viewed more positively than negatively to a meaningful degree, while an equal number are viewed more negatively on balance.

The pharmaceutical industry is rated worst, followed by the federal government, and the oil and gas industry.

Link to complete article here.

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6 thoughts on “Americans have less positive feelings about retail, healthcare and pharma industries”

  1. Thank you for your reporting!
    I do believe that the Covid crisis was instrumental and waking some of us up. We no longer follow blindly.
    I’m 70 years old. 20 years ago I was lucky enough not to be on any pharmaceuticals. I looked around and saw how a lot of my friends Were owned by the pharmaceutical companies, because instead of changing their habits… They just took the pills. And then they took other pills to cover up the side effects of those pills. And on and on. The pharmaceutical company is not about healthy people. The pharmaceutical company wants everyone in the state of sickness so that they Are in charge of our lives. In my personal opinion.

    1. I agree. As one very clever preventative cardiologist said to me, we have a “sick care” industry. Big Food makes us sick and Big Pharma has the magic bullets to treat those mostly preventable diseases.

  2. I thought with Obamacare we would be forever free of high costs and everyone would have “access” to healthcare. Am I alone in believing the USS America has hit an iceberg and we’re sinking fast?

  3. Interesting poll on retail. I’ve been a long time Kohl’s customer, being sucked in by their deep discounts with their coupon program. So recently I’ve noticed more and more manufacturers are telling Kohl’s NO…no coupon discounts allowed on our products like, Nike, Lee, Sketchers, Columbia, and now their big line of children’s clothing by Carter is out. Well, so am I Kohl’s has lost a 15+ year customer….until they grow some and wake up!

  4. Always enjoy reading your stories. You’re a rare breed of reporter these days and I hope you can keep on keeping on. It’s cool to see farming and agriculture is so highly rated. It’s an industry that was such a major player in our nations growth and long over looked and appreciated. With such a focus on profit in our society, the farmers don’t get the live a respect they deserve

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